All Policies

So They Can is a member of the Australian Council for International Development and adheres to the ACFID Code of Conduct including the ACFID Fundraising Charter. A complaint can be made against any ACFID member when it is believed that they have breached the Code. The independent Code of Conduct Committee (CCC) is responsible for receiving, managing and investigating complaints against ACFID members. Generally, complaints must first be raised with the ACFID member organisation prior to coming to the CCC. If you are not satisfied with the response, you can lodge a complaint with the Committee on Further instructions on how to make a complaint can be found here.

So They Can uses an anonymous online whistleblowing platform, Whispli. Whispli is available to the public and So They Can representatives to safely and anonymously lodge a complaint or to report concerns of suspected or anticipated wrongdoing or unethical behaviour within the So They Can organisation.

To report a wrongful act, unethical behaviour or to make a complaint, please use the So They Can Incident Report form on Whispli using the following link